Posted 24 March 2011 - 11:56
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Posted 24 March 2011 - 12:39
Their attention to customers has been excellent too. I once purhcased an old 200-400/4 AIS from them and they called me by phone 3 weeks later to get my opinion of the item . It was designated "bargain" and looked like it had been never used. A true spectacular find of this rare lens.
They dispatch quickly and efficiently, although shipping to Europe tends to be costly (like with other US companies so KEH is neither better nor worse than the competition here).
I have no hesitation recommending KEH to anyone on the outlook for second-hand gear.
Posted 24 March 2011 - 15:21
Their repair team is very good as well (they repaired the mirrox box of my D70IR for 1/3 of the price asked by Nikon).
Posted 25 March 2011 - 00:49
Posted 25 March 2011 - 10:26
I'd rather buy from them than ebay any day.
Posted 19 April 2011 - 14:11
Though I've (thankfully) never had a bad experience on eBay, I will be far more likely to order from KEH in its stead, because there's a responsive customer service department standing behind it.
Posted 21 April 2011 - 07:34
Perhaps they are feeling the sting of competition from online sellers such as our own Classifieds, RFF Classifieds, Fred Miranda and the Nikon Cafe's For Sale forum, not to mention ebay and craigslist? In my (most humble) opinion, raising prices may help the bottom line today, but will lead to an exodus of loyal customers. KEH's paper catalog is woefully out of date by the time I get it in my mail box. This makes me very sad. I used to rely on KEH as a ready source of reasonably priced, warranteed used gear.
Some of their older equipment is still advertised at reasonable prices. I hope that they are able to maintain their famous customer service to weather the change in buying habits and continue to provide the gear they are famous for. Our hobbies and avocations will be worse off without them in the marketplace.
Posted 29 April 2011 - 17:38
Posted 04 December 2011 - 15:24
KEH is the first place I look to for used equipment.
Posted 29 May 2012 - 09:00
Except for the outrageous import taxes applied in Spain (obviously not their fault unless you're putting pressure on them to open a European branch), I'd buy from them every Friday
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